Privacy Policy

SPARC is a product of EVMG Technologies LLC ("EVMG Technologies," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit sparc.evmgtechnologies.com or use the SPARC platform.

By accessing SPARC, you agree to the practices described in this policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

1.1 Information You Provide

• Contact information — name, business email address when you join the waitlist or contact us
• Account information — credentials, organization name, and team configuration once you are onboarded
• Communications — messages you send via email or support channels

1.2 Automatically Collected Information

• IP address, browser type, operating system, referring URLs
• Pages visited, time on page, click paths
• API call metadata (timestamps, route identifiers, latency — not payload content)

1.3 Information We Do Not Collect

We do not access, store, or process the content of AI requests routed through SPARC. Payload data transits our infrastructure but is not logged or retained.

2. How We Use Your Information

• Operate and improve the SPARC platform
• Communicate product updates, security notices, and support responses
• Analyze aggregate usage patterns to guide product development
• Comply with legal obligations
• Detect and prevent fraud, abuse, or unauthorized access

We do not sell your personal information. We do not use your data to train AI models.

3. Sharing of Information

We share information only in the following limited circumstances:

• Service providers — infrastructure, analytics, and email providers operating under data processing agreements
• Legal requirements — when required by law, court order, or to protect the rights of EVMG Technologies or third parties
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice provided to affected users

4. Data Retention

Waitlist and contact records are retained for 24 months or until you request deletion. Account data is retained for the duration of your subscription plus 90 days. Anonymized aggregate analytics may be retained indefinitely.

5. Security

We implement industry-standard security measures including TLS encryption in transit, access controls, and regular security reviews. No system is 100% secure. We will notify affected users promptly in the event of a breach.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights:

7. Cookies

We use essential cookies for session management and optional analytics cookies. See our Cookie Policy for full details.

8. Children's Privacy

SPARC is not directed to individuals under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy as the product evolves. Material changes will be communicated via email or a prominent site notice at least 14 days before taking effect.

10. Contact